Service Delivery and Governance:
Quarterly Account Reporting

Functional Administration:
Administering application settings
Access/User Management
Manage global and project security profiles

Create and Manage P6 enterprise master data
Manage administration of application preferences settings
Assist users on Primavera planning and scheduling
Assistance with Ad-hoc queries/clarifications
Analyze functional bugs and work with Oracle Support team, as required, to resolve them

Technical Administration
Start and stop application services
Administer user sessions
Track and Audit of Administration changes
Administer and Monitoring of Global and Project
Monitoring of P6 Job Services
Assist technical queries on the integration and custom report development
Assist report issues
Support and manage applications during server outages
Analyze technical bugs and work with Oracle Support team, as required, to resolve them
Assist and work with IT team on any issue and enhancements related to application

Productivity and Incident Management
Break/Fix Analysis and Resolution and providing Work-Around or bug Fixes

Product patching and Upgrade
Apply service pack and fix pack depends on criticality of issues
Review and apply CPU(Security patches)
Review enhancements and apply changes through change management
Analyze and develop reports for new application releases impact
provide estimate and implement new requirements through change management

Reporting
Financial Month-End-Close and Year-End-Close processes support
Conduct Monthly review meeting

Business Process Support
Process best practice and knowledge store

Documentation
Maintain and frequent update on application